Shipping policy
Last updated: July 2026
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Netherlands & Belgium
- Standard shipping: 2–4 business days
- Free shipping on orders over €50
Rest of Europe
- Standard shipping: 4–8 business days
- Shipping costs calculated at checkout
International
- Standard shipping: 7–14 business days
- Shipping costs calculated at checkout
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Duties For international orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in the order total.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@balayar.com. We will work with the carrier to resolve the issue as quickly as possible.
Contact For shipping inquiries, please contact us at info@balayar.com or via our contact page.
